Privacy Policy
Effective Date: March 1st, 2026
Doctor Corp. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through mydocther.com, our mobile applications, and related services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with the DoctHer® platform, including our website, WooCommerce checkout system, SMS and email communications, and any associated telehealth mobile applications.
By using our Services, you agree to the practices described in this Privacy Policy.
Company Information
Doctor Corp.
30 N Gould St. Ste R
Sheridan, WY 82801
United States
support@mydocther.com
Information We Collect
We collect information that you voluntarily provide to us as well as information automatically collected when you interact with our Services.
Personal Information You Provide
You may provide personal information when you:
- Create an account
- Place an order through our WooCommerce checkout
- Subscribe to email or SMS communications
- Contact customer support
- Register for or download our telehealth mobile application
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
- Order history
- Payment information processed by secure third-party payment providers
Payment details are handled by third-party payment processors that maintain secure payment infrastructure. We do not store full credit card numbers on our servers.
Telehealth Application Information
If you download or use our telehealth mobile application, additional information may be collected to support the operation of the application and any services provided through the platform.
This information may include:
- Account registration information
- Device information
- Application usage data
- Communication data related to consultations or platform interactions
Telehealth services offered through the application may be provided by independent licensed professionals. These providers may maintain their own privacy policies and practices governing the handling of health-related information.
Automatically Collected Information
When you visit our website or use our Services, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Pages visited
- Time and date of visits
- Referring URLs
- Interaction data related to website navigation
This information helps us understand how visitors use our Services and allows us to improve functionality and security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support website functionality and improve the user experience.
Cookies may be used to:
- Maintain WooCommerce shopping cart functionality
- Enable secure login sessions
- Analyze website traffic and performance
- Improve the functionality of the website
- Deliver relevant marketing communications
You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect the functionality of some areas of the website.
Analytics and Advertising Technologies
We may use third-party analytics and marketing tools to understand how visitors use our website and to improve our services.
These technologies may collect information such as:
- Website usage patterns
- Device information
- Referral sources
- Interaction with marketing campaigns
Third-party analytics providers may use cookies or similar technologies to collect this information.
Email and SMS Communications
When you provide your email address or phone number during checkout, account registration, or other interactions with our Services, you may have the option to opt in to receive communications from us.
These communications may include:
- Order confirmations and service notifications
- Educational content and product updates
- Promotional announcements and offers
Marketing emails are sent only to users who have provided consent where required by law.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Users may opt out of SMS messages by replying STOP to a text message or following the opt-out instructions provided.
Message frequency may vary. Message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.
How We Use Your Information
We may use collected information for purposes including:
- Processing and fulfilling product orders
- Managing customer accounts
- Providing customer support
- Operating our WooCommerce e-commerce system
- Sending transactional communications
- Delivering optional marketing communications
- Improving website functionality and user experience
- Operating our mobile and telehealth platforms
- Monitoring security and preventing fraud
Personal information is used only for legitimate operational and business purposes.
Sharing of Information
We do not sell personal information.
We may share information with trusted service providers who assist us in operating our Services, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- WooCommerce and WordPress infrastructure providers
- SMS messaging platforms
- Email marketing services
- Analytics providers
- Telehealth platform infrastructure providers
These service providers may access personal information only as necessary to perform services on our behalf.
We may also disclose information when necessary to:
- Comply with legal obligations
- Enforce our policies or agreements
- Protect the rights, property, or safety of our company or users
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.
California Privacy Rights
Residents of California may have certain rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
These rights may include:
- The right to know what personal information is collected
- The right to request access to personal data
- The right to request deletion of personal information
- The right to request correction of inaccurate information
- The right to opt out of the sale or sharing of personal information
Doctor Corp. does not sell personal information.
California residents who wish to exercise these rights may contact us using the contact information provided below.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to personal data we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of personal data
- Opting out of marketing communications
Requests may be submitted to: support@mydocther.com
We will respond to requests in accordance with applicable privacy laws.
International Users
If you access our Services from outside the United States, please note that your information may be transferred to and processed in the United States.
By using our Services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your country of residence.
Third-Party Websites
Our website or mobile application may contain links to third-party websites or services.
We are not responsible for the privacy practices or policies of those third parties. Users should review the privacy policies of external websites before providing personal information.
Children’s Privacy
Our Services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with an updated effective date. Continued use of the Services after such updates constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Doctor Corp.
30 N Gould St. Ste R
Sheridan, WY 82801
United States
support@mydocther.com